About us

MasterCode is solution-oriented firm, we place a high value on developing meaningful communications and partnerships. And it is through this channel that we find, align, provide, and manage a wide range of managed IT and staffing services.
We take pride in our offerings and are up for any challenge. we are dedicated to establishing our worth and changing the way data moves within the organization.
As a cloud service provider MasterCode provides end-to-end ServiceNow solutions, implementation, integration with third party tool , Testing , Deployments and stakeholder communication, through to training ,support and development.
We help organizations in implementing more efficient work practices and maximizing ServiceNow's capabilities. Our team enables organizational potential to boost workplace experiences.
MISSION
The mission of MasterCode is to empower our clients to use cutting edge technologies in our targeted fields. Our passion is to listen to what our customers have to say and provide them with a service that enables them to experience the pride, respect, trust and confidence.
CAREERS

Culture, collaboration, and invention. Our employee's passion for their work at MasterCode is as distinct as they are. Join us to discover more about your impact.

Our Services

  • ServiceNow Implementation
  • Support
  • Staffing
Our Services

ServiceNow Implementation

The MasterCode team uses the ServiceNow Implementation Methodology (SIM), ServiceNow’s best practice delivery approach. This methodology ensures that our team consistently delivers outstanding implementation services to our clients.
Using ServiceNow to its full potential can assist your company service management grow and flourish in a short period of time, as well as your IT Service Management, HRSD, CMDB, Asset Management and other functions that every organization requires to run efficiently.
Our ServiceNow experience enables enterprises to revolutionize their operations by implementing and implementing ServiceNow solutions more quickly and effectively.
IT Service Management
  • Incident Management
  • Problem Management
  • Change Request Management
  • Catalog Service
  • Kb Article
HR Service Delivery
  • Employee Service Center
  • Employee Onboarding and Transitions
  • Employee Document Management
  • HR profile
  • HR Life cycle events
Governance, Risk and Compliance
  • Risk Management
  • Operational Risk Management
  • Policy & Compliance Management
  • Vendor Risk Management
Customer Service Management
  • Case Management
  • Advanced Work Assignment
  • Agent Workspace
  • Guided Decisions
  • Self-Service
  • Virtual Agent

Support

Our Support service provides an extensive range of services to assist you after implementation to ensure that your solution becomes an important part of your day-to-day operations. We can handle maintenance, incident resolution, and ensuring that changes you make do not negatively impact performance, that you scale optimally, and that you have the structure in place to help you develop.

Staffing

MasterCode provides trained and competent professionals on the client's premises for fixed contract time duration. This gives the customer an ideal opportunity to control their person count and ensure just-in-time recruitment for key projects without incurring the extra costs associated with a full-time employee.

Our Client’s Testimonials

Contact Us

It’s very easy to contact us

Call Us for help! +91 9209627538
Our Location Pune Maharashtra, India - 411052
Official Timing Mon-Sat
9:00 AM To 7:00 PM